Shipping policy

SHIPPING TIMEFRAMES

📍 Within Canada

• Standard: 2 – 5 business days

• Express: 1 – 3 business days

🌍 International

• Standard delivery: 9 – 20 business days (varies by destination)

We ship using trusted partners: Canada Post, UPS, and DHL.
Shipping rates are calculated at checkout based on your delivery address.
We do not ship to P.O. Boxes.

It is the customer’s responsibility to ensure the correct shipping address is provided. We are not responsible for any issues that may arise due to an incorrect address or shipping anomalies that could occur during transit.

From the underground to your doorstep.

FOR PRE-ORDERS
All orders are processed and shipped within 2 – 7 business days after bulk inventory is received.
Our goal is to fulfill all pre-orders within 45 days of receipt of our bulk order.
Please note: Estimated delivery times are guidelines only. We are not responsible for shipping delays once your order has been handed off to the designated shipping carrier.

FOR PRE-MADE
All orders are processed and shipped within 2 – 4 business days after the order is placed.
Please note: Estimated delivery times are guidelines only. We are not responsible for shipping delays once your order has been handed off to the designated shipping carrier.